4 Hours Part Time Job in Dubai, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Great customer service means following best practices like valuing customers’ time, having a pleasant attitude, and providing knowledgeable and resourceful resources, but you also take things a step further to exceed — rather than just meet — expectations.
|Post Name||Customer Service|
|Qualification||12th Pass, Any Graduate|
|Employment Type||Part Time|
|Work Hours||4 Hours|
|Salary||AED 2500 To AED 2600 Per Month|
|Location||Dubai, United Arab Emirates 00000|
Dubai National Air Travel Agency is an Emirati airport services provider which provides aircraft ground handling, cargo, travel, and flight catering services across five continents. Dnata was established in Dubai, UAE, with just five employees. The name originates as an acronym for ‘Dubai National Air Travel Agency.
It has grown significantly with the first international expansion seen. Global expansion was also witnessed in through the acquisition of a worldwide corporate travel company, Hogg Robinson Group (HRG) and the acquisition of the global outsource provider, Mind Pearl.
In December, dnata acquired Alpha Flight Limited, expanding the company even further to cover airports in countries., the company opened offices in India, offering air travel, hotel, and visa services for travelers between India and Dubai. In November.
dnata acquired RM Ground Services, in Brazil expanding the operations to countries and operating across 6 continents servicing over. In February dnata co-founded the Airline Catering Association, which is based in Brussels, Belgium.
A Dnata employee and others were arrested while they were taking drugs off a plane at Sydney airport. AFP and Border Force officers swooped and arrested them, six Dnata baggage handlers and other people were arrested after they planned to bring drugs into Sydney airport.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Persuasive Speaking Skills. Think of the most persuasive speaker in your organization.
- Ability to Use Positive Language.
- Clear Communication Skills.
- Taking Responsibility.
- You’ll Improve Your Emotional Intelligence.
- You’ll Understand a Product Inside and Out.
- You’ll Build Transferable Skills.
- You’ll Have a Network Within Your Organization.
- You’ll Learn How to Effectively Solve Problems.
- We do not promise a job or an interview in exchange for money
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