Amazon Customer Service Jobs Work From Home, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
|Post Name||Customer Service Representative|
|Employment Type||Full Time|
|Work Hours||8 Hours|
|Salary||12000/- To 18000/- Per Month|
|Location||All Over India|
Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands.
Amazon.com is a vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods, either directly or as the middleman between other retailers and Amazon.com’s millions of customers
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
Skills & Requirements
- Have Your Agents Practice Active Listening Skills.
- Empathy: The Key to Customer Success.
- Ability to Communicate Clearly With the Customer.
- A Positive Attitude.
- Be Patient.
- Customer Service Agents Determined to Serve.
- Generates Repeat Business.
- Enhances Business Reputation.
- Combats Higher Prices.
- Provides Competitive Advantage.
- Improves Employee Morale.
- We do not promise a job or an interview in exchange for money
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