Customer service Part Time Jobs in Mumbai

Customer service Part Time Jobs in Mumbai

Customer service Part Time Jobs in Mumbai, Inbound service is when a customer contacts a company and a representative assists them. This can include a customer calling a support number, emailing the company, or opening a chat session with a customer service representative

Job Details

Hiring Organization Europ Assistance
Post Name Customer service-Inbound
Qualification Higher Secondary(12th Pass)
Industry Private
Employment Type Part-Time
Work Hours 4 Hours
Salary  5001/- To 9501/- Per Month
Location  Mumbai, Maharashtra, India 230532

Roles and Responsibilities

  • Resolve customer complaints via phone, email, mail, or social media.
  • Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Coordinate with customers, clients & internal operations team regarding the case.
  • Keeping records of customer interactions, transactions, comments, and case closure.
  • Ensure customer satisfaction and provide professional customer support.
  • Handle case-related 2wheelers & 4wheelers services.

Desired Candidate Profile

  • Excellent communication.
  • Proven customer support experience.
  • Experience working with customer support.
  • Proficient in basic Microsoft applications.

Benefits

  • Provident Fund.

Schedule

  • Day shift.
  • Rotational shift.

Supplemental pay types

  • Commission pay.

Ability to commute/relocate

  • Mumbai, Mumbai Suburban – 400072, Maharashtra: Reliably commute or planning to relocate before starting work (Required).

Application Question(s)

  • Does your System have Windows 10, 8 GB RAM, or willing to update?
  • Do you have your own computer & Internet?
  • are you comfortable for Work from the office?

Education

  • Higher Secondary(12th Pass) (Preferred).

Experience

  • total work: 1 year (Preferred).
  • Customer service: 1 year (Preferred).

Language

  • English (Preferred).
  • Hindi (Preferred).

 

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