Engineer Jobs in Mumbai, E-commerce company Ergode with a global reach of more than 120 countries and over 100 marketplaces. We have catered to over 5 million customers worldwide in a short amount of time. Currently, we have 21 curated websites that bring to our customers. We are a Houston, Texas-based S- corporation and have been in the business for almost 13 years.We have a dedicated and strong team of 650+ associates and we are continuously adding new people to our team. Ergode is consistently ranked among the top online shopping destinations as we have been rated as the ‘Top 30 Sellers’ on Amazon, and ‘Top 5’ in Walmart, and have also managed to achieve the number 1 ranking on eBay.
JOB SUMMARY: The position is required to solve the technical problems of a computer user. Their job is to make the computer user comfortable. As a new engineer, your job is to assemble and install the desktop, keep all the system up to date with security fixes and patches, and help out users to do their job more easily.
Key Areas of Responsibilities:
Addressing user tickets regarding hardware, software, and networking
Setup desktop computers, laptops,s and peripherals, and test network connections.
Install and test desktop software applications and internet browsers.
Setup computers and install software for various applications and programs.
Interact with staff on desktop problems and their resolution.
Network and connect computers within the organization for better communication.
Maintain computer peripheral devices like printers and resolve associated problems.
Manage proper inventory of IT Asset
Education: Graduate/ Post Graduate
Desired Skill set:
Technical knowledge of current protocols, operating systems, and standards
Ability to operate tools, components, and peripheral accessories
Software and Hardware Troubleshooting
Experience in Windows XP, Windows 7, Windows 2000/2003/2008 /2016
Experience in Microsoft Office 2007, Office 2010 support, TCP/IP, SQL
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