Free Visa And Air Ticket Jobs in Canada 2022

Job Description

Free Visa And Air Ticket Jobs in Canada 2022, We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that’s where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

Job Details

Hiring Organization

PBS Systems

Post Name

Informatics Advisor

Qualification

High School diploma

Industry

Private

Employment Type

Full Time

Work-Hours

8 Hours

Salary

CAD 25 To CAD 35 Per Hour

Location

Calgary, Alberta, Canada T2Z 5G6

The Role:

An Informatics Advisor works with the Informatics team to support the PBS Install Services Team. As an Informatics Advisor, you will provide top-quality knowledge and expertise to our clients who contact our call center for issues or services.

The Informatics Advisor provides immediate solutions and services or escalates, if necessary, to other departments. Based in our Calgary office, this is a full-time permanent position that provides you with the opportunity to expand your knowledge in a growing and established company. This is not a remote work opportunity.

Job Responsibilities:

  • Support and troubleshoot issues receive by phone and email
  • Write up tickets and investigate issues involving third-party data feeds
  • Review issues or concerns from vendors who collect data from dealerships
  • Be able to fulfill data requests and communicate those setups to both internal and external customers
  • Assist onsite teams and dealerships with setting up of payment processing machines
    Configuration of online payment systems
  • Configure texting numbers, record an automated message for dealer appointments, and web setups
  • Follow processes for integration of manufacturer communications and ensure the link is established
  • Work with internal staff to help investigate or find answers for those who are onsite
  • Investigate issues called or emailed in from onsite staff, create a ticket and escalate when needed
  • Maintain documentation and update as processes change within installs and data transfers
  • Be able to talk about and navigate our DMS Software to be able to better assist customers
  • Ongoing training of the software and different departments within the company
    Excellent communication skills and phone manners

Qualifications:

  • High School diploma
  • Solid computer knowledge of Microsoft Office Suite
  • Dealership experience is an asset
  • Excellent customer service skills
  • Good knowledge of printer and network setups, servers, switches, Microsoft platform,
  • peripheral setups, etc.
  • Problem-solving and troubleshooting skills
  • Strong documentation abilities
  • Effective time management, organization, and self-management skills
  • Strong multi-tasking & prioritization
  • Available for occasional work on Saturday and/or Sunday to support software installations
  • Available for occasional work on USA/Canadian holidays based on installation needs
    Travel within Canada and the USA may be required (up to 2wks/yr); in consequence, proof of COVID-19 vaccination and a valid passport and/or US visa (if applicable) will be a requirement

What we offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development
  • Access to an onsite gym
  • Free parking
  • Staff events
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, and more

Apply Now

By Aman

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