Job Description
Job Details
Hiring Organization | Generator Paris |
Post Name | Front Office Manager |
Qualification | Any Graduate |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | EUR 2500 To EUR 3000 Per Month |
Location | Paris, Ile-de-France, France 75010 |
About Organization
Generator Paris is nestled within the 10th Arrondissement, putting you within a stone’s throw of major public transport links and providing easy access to the unlimited sights and sounds of this enduringly beloved city. Our budget hotel in Paris is conveniently surrounded by theatres, public squares, and landmarks – a real metropolis of culture and beauty.
Female-only dorms are also available, providing a safe and secure sleeping space with extras such as hairdryers and complimentary toiletries. And when you can afford to take a break from admiring the city, there’s a host of entertainment on offer at all hours of the day too.
Responsibilities
- Supporting, training, and supervising front office staff.
- Ensuring that all customer-related tasks are handled accurately and on time to improve guests’ experience.
- Handling customer complaints and special requests.
- Scheduling staff shifts and managing other HR-related tasks.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies, including stationery and information leaflets.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.
- Managing the departmental budget.
- Updating files and records.
- Enforcing all cash handling, checking, and credit procedures.
Skills & Requirements
- Client services or management experience.
- Great interpersonal and communication skills.
- Excellent problem-solving skills.
- Basic accounting skills.
- The ability to remain positive and focused in a fast-paced environment.
- Good time management skills.
- Great computer skills and the ability to learn new skills quickly.
- A professional appearance.
Benefits
- Keep the front desk clean, tidy, and supplied with all the necessary supplies.
- Greet, communicate with, and welcome guests.
- Keep the office in order.
- Answer all the customers’ questions and address their complaints.
- Answer all incoming calls and redirect them or keep messages.
- Fewer errors. The problem with manually carrying out a task is that there is always room for error.
- More satisfaction among customers.
- Lower operational costs.
- Less training.
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