Hotel Jobs Sydney, As Reservations Coordinator, you will be responsible for coordinating reservations in our chef’s hatted restaurant glass brasserie. Located steps from Town Hall station and with the stunning Queen Victoria Building as our backdrop, glass is Hilton Sydney’s signature restaurant offering contemporary fine dining experiences.
Hiring Organization Hilton Sydney
Post Title Hotel Jobs Sydney
Post Name glass brasserie Reservations Coordinator
Employment Type Full Time
Work Hours 8 Hours
Salary AUD 25 To AUD 30 Per Hour
Sydney, New South Wales, Australia 2000
WHAT WILL I BE DOING?
To respond to and secure all reservation enquires through all channels e.g. by phone and or online channels
To assist with reservations in Marble and Zeta Bar as required
Be proficient with the telephone & reservation system and be able to assist guests making a reservation
Communicate important information regarding the hotel and surrounding areas to guests in a polite and friendly manner, giving accurate information.
Demonstrate exemplary menu & product knowledge and keep up to date with industry trends and developments.
Complete restaurant and bar floor plans as necessary
Ensure all closures dates and book outs are entered into the Open Table
Maintain and update Open Table as necessary for glass brasserie, Marble Bar, and Zeta Bar
Inquiries to be responded to within 3 hours and proposals to clients within 24 hours of proposal receipt, in accordance with Hilton’s best practice
Assist the Outlet Sales Executive in preparing event orders and make sure allergies, special requests, and setups are included
WHAT ARE WE LOOKING FOR?
Passionate, innovative, exciting initiatives delivered with consistency and excellent attention to detail
Positive attitude and willingness to be involved and interact with the overall Hilton team both at an individual and team level
Excellent communication skills
Has a Responsible Service of Alcohol Certificate/card
Desirable to have a completed Hospitality Management degree
Desirable to have 1 year of fine dining restaurant experience
Desirable to have experience working with Open Table