Job Description
IT Jobs in USA, IT support technicians are professionals who help resolve technical problems for their business clients or individual consumers. They typically act as an essential employee, as most businesses require employees to use technology to perform effectively in their roles.
In this article, we review what an IT support technician is, their job responsibilities, how to become an IT support technician, the salary and job outlook they hold, and the skills they often require to succeed.
As an IT support/helpdesk employee, you’ll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses, or email issues, you’ll be the first person employees will come to.
Job Details
| Hiring Organization | Paramount Pictures Studios |
| Post Name | IT Support Technician |
| Qualification | BE/BTech |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | USD 2500 To USD 3000 Per Month |
| Location | Los Angeles, California, United States 90038 |
About Organization
The Studios at Paramount has always been an industry leader and home to countless famous television and motion picture productions. You’ll see that no other production facility in the world can boast of the talent, commitment, and technology possessed by The Studios at Paramount.
Today, we’re ushering in a new era of excellence and embarking on a new phase of history by continuing the evolution of our services and facilities to meet the demands of today’s and tomorrow’s production partners.
Responsibilities
- Working with customers/employees to identify computer problems and advising on the solution.
- Logging and keeping records of customer/employee queries.
- Analyzing call logs so you can spot common trends and underlying problems.
- Updating self-help documents so customers/employees can try to fix problems themselves.
- Working with field engineers to visit customers/employees if the problem is more serious.
- Testing and fixing faulty equipment.
Skills & Requirements
- An ability to assess each customer/employee’s IT knowledge levels.
- Ability to deal with difficult callers.
- Logical thinker.
- Good analytical and problem-solving skills.
- Up-to-date technical knowledge.
- An in-depth understanding of the software and equipment your customers/employees are using.
- Good interpersonal and customer care skills.
- Good accurate record keeping.
Benefits
- Insurance Plans.
- Disability Insurance.
- Tuition Reimbursement.
- Corporate Discounts.
- Paid Vacation.
- Paid Sick Leaves.
- Performance Bonus.
| Our Jobs Database: | ||
| Category | Total | Job Details |
| Govt Jobs | 502 | Read More |
| Part-Time Jobs | 697 | Read More |
| Work from Home | 369 | Read More |
| Education Wise Jobs | 861 | Read More |
| Jobs by Country | 578 | Read More |
| International Jobs | 684 | Read More |
Safety Tips
- We do not promise a job or an interview in exchange for money
- Research the job and the company details on the internet before you apply for any job
- Note: There are no shortcuts to success in a career you should struggle a lot to
- Beware of Career Consulting scams and Recruiting scams. If any HR is asking for money and assuring you to get a job then we will suggest not to go with that instead move out and look for another company job.