Job For Indian in Madina

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Job Description

Job For Indian in Madina- Bevatel Communication Systems is a Private organization which is hiring Any 12th Pass Graduate for the Full-Time (8 hours) job for the Post of Customer Service Representative with salary of SAR 8000 To SAR 8600 Per Month in Madinah, Medina Province, Saudi Arabia.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels.

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Job Details 
Hiring Organization Bevatel Communication Systems
Post Name Customer Service Representative
Qualification 12th PassAny Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary SAR 8000 To SAR 8600 Per Month
Location Madinah, Medina Province, Saudi Arabia 42316

About Organization

Customer service and other services that enabled it to be The leading call center services company not only in Saudi Arabia but in the Middle East in general. Now, with the multiplicity of Bevatel’s activities and services, we have branches in Bahrain, Egypt and India, in addition to the company’s headquarters in Jeddah.

API Connectivity The integration of the Bivitel API enables easy transfer and exchange of data between applications, Bivatel Softphone is the latest application for making and receiving calls via mobile or computer, and this application enables you to make high-quality calls only with an Internet


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


  • Persuasive Speaking Skills.
  • Empathy.
  • Adaptability.
  • Ability to Use Positive Language.
  • Clear Communication Skills.
  • Self-Control.
  • Taking Responsibility.
  • Patience.


  • Creating loyal customers through good customer service can provide businesses with lucrative long-term relationships.
  • Customer loyalty.
  • Increase profits.
  • Customer recommendations.
  • Increase conversion.
  • Improve public image.

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