Job In Swiggy Bangalore

Job Description

Job In Swiggy Bangalore, We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule.

To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager. A passion for customer service and team mentoring is also a plus.

An Assistant Manager, or Associate Manager, is responsible for implementing workflow procedures based on direction from the company’s General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations, and managing the overall workflow of a workplace.

Job Details

About Organization

Swiggy is an Indian online food ordering and delivery platform. Founded in July, Swiggy is based in Bangalore, and operates in 500 Indian cities, as of September. Apart from food delivery, Swiggy also provides on-demand grocery deliveries under the name Instamart and an instant package delivery service called “Swiggy Genie”.

Swiggy is operated by Bundl Technologies Private Limited. the two founders, Sriharsha Majety and Nandan Reddy designed an e-commerce website called Bundl to facilitate courier service and shipping within India. The bundle was halted and was rebranded to enter the food delivery market.

At the time, the food delivery sector was in turmoil as several notable startups, such as Foodpanda (later acquired by Ola Cabs), TinyOwl (later acquired by Zomato), and Ola Cafe (later closed) were struggling.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training, and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.

Skills & Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Communication skills.
• Interpersonal skills.
• Responsibility.
• Leadership.
• Ability to take direction and strong listening skills.

Benefits

• Higher pay.
• More influence on company culture.
• Opportunity to make personnel decisions.
• Personal growth and development.
• Help employees develop and improve.
• Identify your leadership style.
• Create team autonomy.
• Create a better work environment.

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