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An overview of this role

As a Sr. Absence Management Specialist your role is crucial in managing and coordinating employee time away programs within GitLab. You will be responsible for ensuring compliance with relevant US and Non-US employment laws, company policies, and industry regulations to support our team members during their time away. You will play a critical role in supporting employees through their leave journey while maintaining compliance and efficient leave processes. Your dedication to accuracy, empathy, and effective communication will contribute to a positive employee experience.

What you’ll do

  • Hands-on responsibility for the day-to-day administration of all employee leave of absence programs.
  • Ensures compliance with all leave of absence and employment laws across all countries in which we have entities by accurately completing all time away requests in a timely manner.
  • Suggests both company and statutory policy and practice revisions as needed.
  • Ensures the proper tracking of LOAs and identifies the process dependencies and suggests remediation of those dependencies.
  • Acts as the team member’s first point of contact to facilitate a smooth departure as well as a smooth transition back to work.
  • Answers tier-1 leave-related questions and concerns from Team Members.
  • The first point of contact for Managers, People Business Partners, and other key stakeholders related to their team members’ time away requests.
  • Administers ADA-related tasks related to all team members’ requested accommodations (medical, religious, work-related).
  • Maintains LOA trend data and status reports as needed.

What you’ll bring

  • Strong verbal and written communication and problem-solving skills.
  • Must exercise confidentiality and discretion in dealing with sensitive, complex, and time-sensitive time-away requests.
  • Independent worker with strong organizational skills and attention to detail.
  • Proven track record of adhering to and meeting strict deadlines.
  • Experienced in learning and thriving in a constantly changing global environment and able to cultivate relationships across Global teams.
  • Ability to learn and use GitLab tools.
  • Aligns with GitLabs values.
  • Experience using Google Sheets.

About the team

The Absence Management team supports all types of time away requests not just related to a Leave of Absence – PTO, public holidays, sick time, parental leave, etc. As a member of the team, you will work closely with the team’s Manager and other key stakeholders throughout the organization playing a pivotal role in ensuring consistent application of leave policies, compliance with legal requirements, and providing thoughtful guidance and support to employees and their managers on a global scale. By collaborating and working together, the Absence Management Team ensures effective management of the entire life-cycle of a team members absence. Our expertise contributes to a positive and supportive work environment, where team members feel valued and supported during periods of absence.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.


Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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