Jobs in Tamil Nadu, INDIA

Job Description

Jobs in Tamil Nadu, INDIA, We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization.

You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.

Job Details

Hiring Organization	CSB Bank
Post Name	Customer Relationship Manager
Qualification	Any Graduate
Industry	Private
Employment Type	Full Time
Work Hours	8 Hours
Salary	11000/- To 11700 /- Per Month
Location	Madurai, Tamil Nadu, India  625001

About Organization

Established as The Catholic Syrian Bank Limited, CSB Bank Limited had its modest beginning and is currently the oldest private sector bank in Kerala, celebrating its Centenary Year. During this century-long period, the Bank has grown from strength to strength, adapting admirably to the far-reaching social, political, and economic changes that have taken place during the period.

It was in the year that the Bank became a Scheduled Bank, as it was included in the Second Schedule of the Reserve Bank of India Act.  it came out of its traditional bastion and opened its first branch in Chembur, Mumbai. “A Class” Scheduled Bank status was attained by the Banking the year it entered the field of International Banking in the same year.

While the Bank has a long operating history as a traditional bank, it is currently focusing on initiatives to transform itself into a full-service contemporary bank. Towards this end, the Bank has recently undertaken a number of initiatives to enhance its business focus by upgrading processes, technology, and human resources. As part of its transformation, the Bank has organized its operations under focused business areas; re-aligning, and training.

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.

Skills And Requirements

• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Benefits 

• Enhances Better Customer Service.
• Facilitates the discovery of new customers.
• Increases customer revenues.
• Helps the sales team in closing deals faster.
• Enhances effective cross and up-selling of products.
• Simplifies the sales and marketing processes.

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