Online Jobs From Home

Online Jobs From Home

Job Description

Online Jobs From Home, We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.

Telesales executives work in call centers where they utilize inbound and outbound telephone calls to persuade customers to purchase companies’ products and services. They generate leads for outside sales teams, manage customer accounts, and promptly resolve customer complaints.

Job Details

About Organization

PlanetSpark platform leverages powerful technology to provide live online classes to K8 learners on English Communication, Public Speaking, Grammar, Creative Writing, Debating, Vlogging and other ‘new age’ skills. PlanetSpark is on a journey to make the traditional and unorganized tuitions obsolete through its virtual classroom.

PlanetSpark is building the World Leader in Communication Skills for children in the age groups of 4 to 14 years, setting them up for a bright future and making them ready for the careers of tomorrow regardless of what profession they choose.

Currently focused on English-language-based capabilities, PlanetSpark’s Public Speaking and Creative Writing Programme builds communication skills in kids and helps them become effective speakers and writers. The program is delivered through a network of trained professionals over our proprietary technology platform.

Responsibilities

  • Calling existing and potential customers to persuade them to purchase company products and services.
  • Accurately recording details of customers’ purchase orders.
  • Processing all customer purchases accordingly.
  • Generating promising leads for the outside sales team to pursue.
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
  • Developing and sustaining solid relationships with customers to encourage repeat business.
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Skills

  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Set yourself targets. It may sound obvious, but without an aim, your work is likely to be pointless.
  • Take a break.
  • Learn new skills.
  • Use a sales script.
  • Analyse data for opportunities.
  • Call monitoring and feedback.
  • Up-sell.

Benefits

  • Paid Vacation.
  • Retirement Plans.
  • Paid Sick Leaves.
  • Performance Bonus.

Safety Tips

  • We do not promise a job or an interview in exchange for money
  • Research the job and the company details on the internet before you apply for any job
  • Note: There are no shortcuts to success in a career you should struggle a lot to
  • Beware of Career Consulting scams and Recruiting scams. If any HR is asking for money and assuring you to get a job then we will suggest not to go with that instead move out and look for another company job.

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