Part Time Jobs in Ajman For Females

Job Description

Part Time Jobs in Ajman For Females, Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Job Details

Hiring Organization Toyota Service Center – Ajman
Post Name Service Advisor
Qualification Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Industry Private
Employment Type Part-Time
Work Hours 4 Hours
Salary AED 28 To AED 35 Per Hour
Location AjmanUnited Arab Emirates

Overview of the role

We are currently looking for competent & performance-driven Service Advisors to work with to join our Toyota & Lexus team in Ajman.  Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

What you will do

  • Ask Questions and record customer requests without delay
  • Collect accurate symptoms of complaints from the customer for quick resolutions at the workshop.
  • Empathize and clarify customer requests.
  • Check workshop situation and promise delivery time.
  • Check and ensure accordance with invoice and work performed.
  • Inform customer after work completion and agree to pick up time.
  • Clear explanation of the job done and invoice and guide to the cashier.
  • Promotion of value-added services
  • Resolution of Customer concerns at the earliest time and ensures satisfaction.

Required skills to be successful

  • Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
  • Minimum of 3 to 5 years experience as a Service Advisor in a big automotive dealership
  • Technical knowledge – provide up-to-date technical information in response to customer inquiries
  • Strong English communications skills, Arabic speaker an added advantage!

About the team

The role will report to the Reception Manager and you will be working in a busy workshop environment wherein you will be dealing directly with Workshop Supervisor, Controller, Foreman & Technicians on a daily basis.

What equips you for the role

  • Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
  • Minimum of 3 to 5 years experience in the automotive industry or similar role.
  • Broad-based knowledge of service as a reliable consultant is absolutely essential for this role
  • Able to provide up-to-date technical information in response to customer inquiries.

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