Job Description
Representative jobs in US, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Job Details
Hiring Organization | Tesla |
Post Name | Customer Service Representative |
Qualification | Any Graduate |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | USD 3000 To USD 3500 Per Month |
Location | Houston, Texas, United States 77056 |
About Organization
Tesla, Inc. is an American automotive and clean energy company based in Austin, Texas. Tesla designs and manufactures electric vehicles (electric cars and trucks), battery energy storage from home to grid-scale, solar panels and solar roof tiles, and related products and services. Tesla is one of the world’s most valuable companies and remains the world’s most valuable automaker with a market capitalization of more than US$600 billion.
The company had the most worldwide sales of battery electric vehicles and plug-in electric vehicles, capturing 23% of the battery-electric (purely electric) market and 16% of the plug-in market (which includes plug-in hybrids). Through its subsidiary Tesla Energy, the company develops and is a major installer of photovoltaic systems in the United States. Tesla Energy is also one of the largest global suppliers of battery energy storage systems, with 3.99 gigawatt-hours (GWh) installed.
Tesla was incorporated by Martin Eberhard and Marc Tarpenning as Tesla Motors. The company’s name is a tribute to inventor and electrical engineer Nikola Tesla. Elon Musk became the largest shareholder of the company. He has served as CEO. According to Musk, the purpose of Tesla is to help expedite the move to sustainable transport and energy, obtained through electric vehicles and solar power.
Responsibilities
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Skills And Requirements
- Persuasive Speaking Skills. Think of the most persuasive speaker in your organization.
- Empathy.
- Adaptability.
- Ability to Use Positive Language.
- Clear Communication Skills.
- Self-Control.
- Taking Responsibility.
- Patience.
Benefits
- Access entry-level job opportunities.
- Build problem-solving skills.
- Develop interpersonal skills.
- Earn bonuses and commissions.
- Explore opportunities for growth.
- Learn about the product or service.
- Participate in on-the-job training.
- Receive good pay.
Our Jobs Database:
Category | Total | Job Details |
Govt Jobs | 502 | Read More |
Part-Time Jobs | 697 | Read More |
Work from Home | 369 | Read More |
Education Wise Jobs | 861 | Read More |
Jobs by Country | 578 | Read More |
International Jobs | 684 | Read More |
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