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Sr Manager External Communications Job

Job Description

Sr Manager External Communications Job, Overseeing and signing off on all external communications outputs produced by the teams within Family (including executive summaries of publications, reports, news, articles, etc.) Planning, managing, and overseeing the production of engaging written, visual, and multimedia packages for Family (videos, animations, etc.

Job Details

Hiring Organization Teleperformance Mumbai
Post Name Manager / Sr Manager External Communications
Qualification Any Graduate
Industry Private
Employment Type Full Time
Work Hours 8 Hours
Salary 20000/- To 27000/- Per Month
Location Mumbai, Maharashtra, India 400063

Key Responsibilities:

  • Initiate research, development, and implementation of a strategy to position Teleperformance in India as an industry leader
  • Build and nurture strong relations with industry bodies, awards & recognition bodies, and associations to win awards, mentions, and enviable positions in listings
  • Study, Research, and strategize for award participation, share recommendations, industry best practices, and competition benchmarking
  • Work with SMEs to write and create content for effective nomination drafts for industry awards and recognition submissions, win awards for the brand, and create a pipeline of participation
  • Experience in B2B writing to create a connection with all stakeholders, industry associations, media houses, event organizers, agencies, and clients
  • Work with creative staff and other department heads to produce marketing collateral in accordance with brand messages – videos, mailers, posters, ads, website content, social messaging, newsletters, leadership material, and announcements
  • Monitor, evaluate, and report on similar industry activities; make recommendations based on findings/research/opportunities discovered
  • Make effective announcements, and creative content to create brand equity and reputation
  • Collaborate with all departments to identify internal and external communication needs
  • Communicate and negotiate with promotional partners as needed for joint marketing activities
  • Evaluate the success of various communication strategies and provide and implement recommendations for improvement, ROI

Core Competencies:

  • Excellent written and verbal communication skills
  • Copywriting, content creation for print, web, video, and social (B2B)
  • Creative bent of mind, ability to prioritize, eye for detail
  • Work under pressure, deadline-driven
  • Planning and organization skills, interpersonal skills
  • Experience in writing for and working with senior leadership
  • Mass communication, PR & Media, and Journalism experience preferred


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