Delivering excellent service to ensure high levels of customer satisfaction. – Motivating the sales team to meet sales objectives by training and mentoring staff. – Creating business strategies to attract new customers, expand store traffic, and enhance profitability. – Hiring, training, and overseeing new staff. – Responding to customer complaints and concerns in a professional manner. – Ensuring store compliance with health and safety regulations. – Developing and arranging promotional material and in-store displays. – Preparing detailed reports on buying trends, customer requirements, and profits.