Support Analyst Jobs in Winnipeg MB

Job Description

Support Analyst Jobs in Winnipeg MB, Clear Concepts is currently looking for adaptable, self-motivated, and passionate individuals to develop enthusiastically satisfied clients. Continued sustained growth opens up this full-time position with salary and holidays negotiable.

Other items include subsidized health plans, mileage allowance, pension plan, and a number of other benefits. Please apply only if you like continued skill improvement in an awesome dynamic environment surrounded by a supportive team of professional peers.

This role is very client-focused, requiring excellent communication skills, strong attention to detail, and a professional image, as you will play a key role in supporting our high-profile clients.

This position is aimed at Service (Help) Desk (1+ years in a similar role) individuals looking for an IT career with a bright future. General knowledge of Microsoft Office 365 administration and configuration – including Exchange Online Protection, Office Online Apps, OneDrive for Business, Exchange, and Skype for Business would be an asset.

Job Details

Hiring Organization

Clear Concepts

Post Name

Support Analyst

Qualification

Graduate of a Certified IT/Technical Training Program and/or related work experience (current Microsoft Certificates preferred).

Industry

Private

Employment Type

Full Time

Work-Hours

8 Hours

Salary

CAD 40000 To CAD 45000 Per Year

Location

Winnipeg, Manitoba, Canada R3C 1S8

Responsibilities

  • Troubleshooting and resolving client IT problems.
  • Tracking and documentation in our internal systems.
  • Frequent client communication using, phone, email, chat, and in person.

Qualifications

  • Graduate of a Certified IT/Technical Training Program and/or related work experience (current Microsoft Certificates preferred).
  • MS Office 365 Administration and Configuration.
  • Extensive knowledge of PC configuration and a Microsoft networking environment.
  • Excellent working knowledge of Windows 7 & 8, Windows 2003/08/12 Server, Exchange (Hosted and On-Premise), and the Office 2010, 2013, Office 365 suite of applications is required.
  • Good understanding of WAN communications (DSL, VPN, Routers).
  • Extensive knowledge of the TCP/IP suite of protocols.
  • Good understanding of leading virtualization technologies from VMware and Microsoft.
  •  Familiar with Android, Blackberry, and iPhone iOS.
  • Available to work Monday through Friday as well as occasional evenings and weekends.
  •  Available for occasional travel to other cities as required.
  • Excellent verbal and written communication skills are necessary.
  • Candidate must possess the ability to effectively work in an organized, efficient, neat manner; attention to detail is a must.
  • The candidate must be self-motivated, capable of independent reasoning and troubleshooting, and possess the ability to work reliably and responsibly both independently and in a team environment.
  • Relevant valid industry certifications are an asset.

By Aman

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