Job Description

Vancouver Work From Home Jobs, Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon, and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature and enriched by people.

Designated one of BC’s Top Employers for 4 years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine-day fortnight and remote work options.

This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with inclusive workplace culture, the District of North Vancouver offers an exceptional workplace culture.

If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

An opportunity exists in the Corporate Services Department for an on-call (auxiliary) front desk Customer Service Representative to perform public contact, customer service, and clerical work. This position is the public’s primary point of contact providing customer service at the front desk, on the phone, and via email, regarding all of the District’s operations, services, programs, events, bylaws, and regulations.

You will be responsible for providing customer service in a professional and courteous manner, and will simultaneously use telephone and computer systems to handle inquiries, research answers, and enter requests for service, comments, or complaints for investigation and for other purposes.

In working as part of a team, your ability to deal effectively and courteously with internal and external contacts is paramount, as well as your ability to handle inquiries, complaints, and service requests with promptness, tact, diplomacy, and accuracy.

Job Details

Hiring Organization	District of North Vancouver
Post Name	Customer Service Representative
Qualification	Any Graduate
Industry	Private
Employment Type	Full Time
Work Hours	8 Hours
Salary	CAD 26 To CAD 30 Per Hour
Location	Work From Home

Position Overview

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.

We thank you for your interest in employment with the District of North Vancouver and advise that only those candidates shortlisted for an interview will be contacted.