We are looking for a Technical Support Analyst to provide technical, software, and hardware support in a 24/7 service desk environment. The successful candidate will utilize their strong communication. Analytical and critical thinking skills to assist our clients in troubleshooting and resolving issues during deployment and ongoing use of Pason’s products & services. The role requires an individual.
Who is committed to working through complex problems with a high-level accuracy and with a focus on providing exceptional customer service? This position will support over 200+ Pason field technicians and a diverse client base.
The technical solutions team is the first point of contact our customers will call upon when something goes wrong with our products. The team provides technical, software, and hardware support in a 24/7 service desk environment by troubleshooting and resolving issues during deployment and ongoing use of Pason’s products and services.
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